Returns

If something is not right, bring it back to the shop or get in touch and we will sort it out.

Unused items

Unused items in their original packaging can be returned within [number] days for a refund or exchange. Please bring or include your order number.

Faults

If a rod, reel or other item develops a fault, contact us with your order number and a photo. Manufacturer warranties from Shimano, Daiwa and Penn are handled through the shop.

What we cannot take back

Live and frozen bait, and line cut to length from a bulk spool, cannot be returned. [Shop to confirm this list.]

Posting a return

Send returns to Rock Angling Ltd, 6 Waterport Rd, Gibraltar GX11 1AA. [Shop to confirm who pays return postage.]